Randy Alvarez

Randy Alvarez Director, Business Development Randy Alvarez is Empyrean’s Director of Business Development in the Northeast Region, focusing on groups above 5,000 benefits eligible employees.  With an exceptional 20 yeartrack record as a top sales … Read more

Cathy McMillian

Cathy McMillian Sr. Customer Service Team Manager Sr. Customer Service Team Manager Cathy McMillan manages the day-to-day operations of Empyrean’s service team, ensuring assigned call center resources serve as both customer advocates and an integrated … Read more

Brent Holmes

Brent Holmes Client Service Manager Brent Holmes, Client Service Manager, is responsible for the continued oversight of Empyrean client services, solutions, and overall experience while managing day-to-day client success and performance. He serves as an … Read more

Ben Grimmet

Ben Grimmet Sr. Director, Client Experience Ben Grimmett is a Sr. Director, Client Experience, and has been a key member of the Empyrean team for more than a decade. Ben oversees the successful delivery of … Read more

Chris Rossi

Chris Rossi VP, Sales Chris Rossi serves as Empyrean’s Vice President, Sales, leading a strategic and enterprise sales team which continues to develop Empyrean’s presence in the eastern United States.     An industry veteran, … Read more

Taylor Dicarlo

Taylor Dicarlo Sr. Client Service Manager Taylor Dicarlo, Sr. Client Service Manager, is responsible for the continued oversight of Empyrean client services, solutions, and overall experience while managing day-to-day client success and performance. He serves … Read more

Chris Juede

Chris Juede Sr. Client Service Manager Chris Juede, Sr. Client Service Manager, is responsible for the continued oversight of Empyrean client services, solutions, and overall experience while managing day-to-day client success and performance. He serves … Read more

Sarah Hotze

Sarah Hotze Sr. Director, Client Experience Sarah Hotze serves a Sr. Director, Client Experience and for the last eight years has played a pivotal role in ensuring high-level support and service throughout the Empyrean client … Read more

Colleen Waymel

Colleen Waymel Chief Operating Officer As Chief Operating Officer, Colleen Waymel drives client satisfaction, supports growth and scalability, and operationalizes new products and services to better serve Empyrean’s clients. After spending more than 25 years … Read more

Jon Bernard

Jon Bernard Director, Business Development Greg Tunstall serves as Managing Consultant at Empyrean, creating connected journeys for Empyrean clients from the sales cycle through implementation and ongoing service and support. An industry veteran with more … Read more