Service Delivery

Simplify your work day and run your benefits program with ease.

“Empyrean’s technology, scalable platform, and approach to client service were compelling and the best option for our company and our employees.”

Peter Johnson, NRG Energy’s Director of Benefits

SERVICE CENTER

Our experts are ready to serve your day-to-day needs tied to carrier files, processing and reports, resolving vendor issues, and more.

EMPLOYEE SERVICE CENTER

Your dedicated Service Center team learns your unique plans, people, and culture to deliver timely service and knowledgeable support to your employees.

CONSUMER ACCOUNTS

Administer and enhance utilization of your consumer account benefits, including HSAs, FSAs, HRAs, and commuter benefits.

PREMIUM PAYMENTS

Eliminate hassles with our payment services for all of your carriers. We can manage billing statements, adjustments, and reconciliations.

PAYROLL

Fully integrate your payroll, recoup missed deductions, streamline data and payroll processes, and ease the burden on employees with amortization options.

VERIFICATION

Reliable dependent verifications, document verifications, and EOI processing that keep your benefits program and costs on track.

DIRECT BILL

Avoid headaches with invoicing, remittance, and employee status processes that mitigate complexity and keep premium collections accurate.

Are you ready to accelerate your benefits strategy?

Learn more about how our innovative technologies and service-first approach can bring your benefits strategy to life.