Senior Client Service Manager
Bryan Broussard, Sr. Client Service Manager, is responsible for the continued oversight of Empyrean client services, solutions, and overall experience while managing day-to-day client success and performance. He serves as an additional and escalated point of contact for his clients, coordinating the efforts of the Business Systems Analysts, Implementation Managers, and Customer Service Representatives to ensure seamless service delivery and support.
Bringing together an exceptional understanding of unique implementation needs, complex project development experience, and relationship management skills, Bryan works to ensure your team’s benefits administration success.
Bryan joined Empyrean in 2014. During his years at Empyrean, he has also held the roles of Benefits Analyst and Client Service Manager.
Bryan graduated from The University of Texas –San Antonio with a bachelor’s degree in Business.