Five Important Factors to Evaluate During a Benefits Administration Technology Demo

Seeing a potential platform in action is an important part of any technology decision. However, there are several elements that are difficult to judge during a demo – but can end up having the biggest impact on your solution’s overall success.

Selecting a benefits administration technology solution can be a daunting task, and given the investment and importance of your decision, it should be a thorough process. Knowing what to look for can make your job much easier.

When considering a benefits administration technology partner, don’t lose sight of these five factors. While they may not stand out on their own among more colorful bells and whistles, each is vital to your platform’s performance.

  1. Stability
  2. Scalability
  3. Configurability
  4. Security
  5. Service

Properly evaluating these differentiators will help you eliminate future compromises and make a more confident vendor choice. We invite you to download Empyrean’s new At-a-Glance Guide for a deep dive into each of these five factors. This guide will help you during your next demo to get a sense of what’s really under the hood of a potential platform – and technology partner.

As you read, we’d love to get your thoughts. Feel free to contact us with questions or comments at



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