Benefits Administration & HR Technology Leaders


At Empyrean, our leaders aren’t just experienced – they’re also passionate innovators with unrivaled expertise in the unique fields of benefits, HR outsourcing, healthcare, and technology. As a visionary team, they’re driving the development of our unique solutions and services, helping our clients realize their strategies and making benefits more accessible for all.

Richard Wolfe
CEO and Co-Founder

Richard Wolfe co-founded Empyrean in 2006, building on his over 20 years of senior-level management expertise in HR outsourcing. Previously Empyrean’s Chief Operating Officer, Richard took over as CEO in 2011. Richard brings a wealth of expertise in business-process outsourcing, benefits administration, and systems implementation from his experience working with some of the largest firms in the industry.

Prior to founding Empyrean, Richard was Senior Director for outsourcing firm Synhrgy HR Technologies, where he provided significant business operation and product-development leadership. Synhrgy was later acquired by Mercer, where Richard served as Senior Operations Director and Principal, responsible for solution architecture and service delivery to large outsourcing clients. Richard also served as Senior Implementation Manager at Hewitt, implementing outsourcing services for large clients.

Richard has been named an EY Entrepreneur of the Year Finalist three years in a row, was recognized as one of Employee Benefit News’ Technology Innovators (2017), and was listed as one of Employee Benefit Adviser’s Top Benefit IT Power Players (2016). He holds a Bachelor’s degree in Accounting, Finance and Economics from The University of Pittsburgh.


Colleen Waymel
Chief Operating Officer

Colleen Waymel has over 26 years of experience helping companies utilize outsourcing solutions to achieve strategic benefit goals. As Empyrean’s Chief Operating Officer, Colleen drives client satisfaction, supports growth and scalability, and operationalizes new products and services to better serve clients.

Before joining Empyrean in 2011, Colleen held several senior-level positions at Aon Hewitt. As Vice President, General Manager and Principal, she delivered outsourcing programs to clients across a range of industries, while helping lead an 800-person team focused on client retention and service growth. Colleen also served as North American Health and Welfare Operations Leader and Principal, where she developed and implemented best practices, measures, and delivery-model solutions to serve health and welfare-aligned clients. As Senior Client Delivery Leader and Principal, she provided implementation and project leadership to large outsourcing clients.

Colleen is a Certified Project Management Professional, and graduated Cum Laude with a Bachelor’s degree in International Economics from Trinity University.


Trey Noel
Chief Financial Officer

As Chief Financial Officer, Trey Noel is responsible for driving Empyrean’s strategic finance and accounting objectives. Trey has 25 years of financial expertise in the consumer goods, medical devices, and healthcare industries.

Prior to joining Empyrean in 2016, Trey was Chief Financial Officer and Head of Operations at NextGxDx, responsible for capital raise, organizational design, development and customer operations. Trey also held senior leadership positions with McKesson for nine years. There, he managed large pharmaceutical relationships for specialty products, federal vaccine programs, hospital pharmacy management organizations, and traditional supply chain operations.

Trey is a financial entrepreneur and angel investor. He is a leadership mentor for several programs and serves on several advisor boards.

Trey holds a Bachelor’s degree in Economics and an MBA from Southern Methodist University.


Steve Campbell
Chief HR Officer

As CHRO, Steve Campbell is responsible for developing the HR strategies, programs, and systems that support Empyrean’s solutions and services. Steve has over 30 years of HR experience with a large focus on talent management activities, including human capital planning, performance management, total rewards, and development.

Prior to joining Empyrean in 2009, Steve served as Principal and Global Talent Leader at Hewitt, overseeing talent acquisition strategy development and execution for the firm’s 4,400 associates. As Hewitt’s Principal and Global Line of Business HR Leader, Steve led the development and global delivery of talent solutions for Retirement and Health Management consulting. Steve also developed and led HR functions as Director of Human Resources for Information Consulting Group, a start-up IT consulting firm acquired by McKinsey & Company.

Steve holds a Bachelor’s degree in Business Administration and Systems Analysis from Taylor University.


Karen Bailey, JD
Compliance Officer

Karen Bailey serves as Empyrean’s Compliance Officer, focusing on ensuring all Empyrean solutions and services comply fully with the legal landscape governing health and welfare benefits. Karen’s responsibilities include HIPAA privacy and security matters, contract matters, and providing general legal and overall compliance support to Empyrean’s teams and clients. She also provides consulting services to Empyrean clients regarding health and welfare compliance matters.

Karen joined Empyrean in 2012 with over a decade of experience managing regulations surrounding health and welfare benefits. Her previous experience includes serving as General Counsel/ERISA attorney for Hewitt Associates, where she managed legal outsourcing delivery for defined contribution, defined benefits, and health and welfare practice areas. Karen also served as Health and Welfare Requirements Consultant at Hewitt and Health and Welfare Domain Manager at Aon Hewitt.

Karen holds a Juris Doctor from Case Western Reserve University School of Law, where she received the American Jurisprudence Award for Research Analysis, and Writing. She holds a Bachelor’s degree in Economics from the University of Massachusetts, Amherst.


Keith Wilson
Chief Client Officer

Keith Wilson oversees the client experience at Empyrean, with a focus on delivering a consistent, high-touch service journey for every client – beginning with new client engagement to onboarding, and through to daily governance. Keith serves as the voice of Empyrean’s clients, providing their perspective and feedback to inform key executive decisions and creating a single vision across all methods of contact, as well as building lasting relationships within the market.

Keith has over 20 years of industry expertise focused on operations management across benefits administration platforms. His experience includes senior-level management of implementation, ongoing administration operations, corporate strategy, and channel partner relationship development.

Prior to joining Empyrean in 2007, Keith served as Principal and Operations Director at Mercer Human Resources Services. There he managed key service deliverables across the benefits administration practice and provided leadership for the operations team. Keith was also Senior Implementation Manager at SynHRgy HR Technologies, where he was responsible for implementing services for health and group administration.

Keith holds a Bachelor’s degree in Secondary Education from Pennsylvania State University.


Jim Priebe
Chief Strategy Officer

Mr. Priebe leads Sales, Marketing and Product at Empyrean. He and his teams focus on the delivery of solutions that Connect Benefits and Enrich Lives every day.

Over a 30-year career Mr. Priebe has an established track record of an executive leader who delivers results through developing strategy, defining approach and leading teams and organizations in the effective deployment of mission critical market and business solutions.

Throughout his career Mr. Priebe has also been an agent for change in the insurance and employee benefits space; delivering on several successful market solutions that resulted in new businesses or product lines tied to his passion of ensuring all aspects of the insurance and benefits ecosystem work together to provide simplification and education for all users.

Mr. Priebe engages the creative process and enjoys bringing together his own and gathering new ideas from his teams and the market to develop innovative solutions for the market and his clients. He is a respected colleague in the insurance and benefits industry and actively participates in industry activities and has played key roles in helping shape, define, and position legislative change at both the Federal and State levels.

Subsequently, Mr. Priebe has held Executive level leadership positions at Bloom Health, United Health Group (Optum), Mayo Clinic, and Acclaris and was often called upon to lead many of the company’s most challenging business needs.

Mr. Priebe has a Marketing and Communication B.A. from Concordia University. He served in the United States Army Reserves and earned an Army Achievement Medal for outstanding performance in Desert Storm.