Taylor Dicarlo

Sr. Client Service Manager

Taylor Dicarlo, Sr. Client Service Manager, is responsible for the continued oversight of Empyrean client services, solutions, and overall experience while managing day-to-day client success and performance. He serves as an additional and escalated point of contact for his clients, coordinating the efforts of the Client Service Manager, Business Systems Analysts, Implementation Managers, and Customer Service Representatives to ensure seamless service delivery and support.