Client Service Manager
Stan Bradford, Client Service Manager, is responsible for the continued oversight of Empyrean client experience, services, and solutions while managing day-to-day client success and performance. He serves as an additional and escalated point of contact for his clients, coordinating the efforts of the Business Systems Analysts, Implementation Managers, and Customer Service Representatives to ensure seamless service delivery and support.
An industry veteran, Stan has spent much of his 30-year career in the benefits and human resources space, spending time at Mercer, Towers Perrin (Willis Towers Watson), Signify Health, and Aon Hewitt.
Stan earned a B.S. from the University of Pennsylvania.