Strategic Account Advisor
Desta Millner is a Strategic Account Advisor (SAA), serving as a true Empyrean client partner and advocate. Her responsibilities include providing the clients she supports with updates surrounding product strategies and initiatives, representing the client’s voice as it relates to new carrier relationships and Empyrean service and solution enhancements, and ensuring that broader client teams understand the individualized pain points and needs of each and every Empyrean client.
Desta’s expansive and diverse experience in the HR and benefits space also enables her to provide clients with a unique perspective surrounding regulatory compliance updates, employee experience, and overall best practices. Early in her career, Desta served as a Sr. Benefits Project Lead for facilities provider G&K Services, where she introduced automated reporting and recordkeeping systems, ensured HR compliance standards were met or exceeded, and partnered with executive leadership to establish new benefits design strategies.
Desta then moved on to join Capella University, where she spent several years as Manager, Benefits and HR Technology, creating and executing a comprehensive benefits strategy designed to not only manage plan costs, but also promote and improve employee benefit engagement levels. Desta also supported other strategic HR initiatives and worked to ensure the alignment and achievement of goals across the HR function and the overall organization.
Immediately prior to joining the Empyrean team, Desta served as a Manager, Project Management at ACA software solution provider, Health e(fx). There, she led the project management team within the group’s client services area, leading new implementations and internal projects.
Desta earned a B.A. from Saint Catherine University.