Chief Operating Officer
As Chief Operating Officer, Colleen Waymel drives client satisfaction, supports growth and scalability, and operationalizes new products and services to better serve Empyrean’s clients. After spending more than 25 years in the space, she has extensive experience helping companies utilize outsourcing solutions to achieve strategic benefit goals.
Before joining Empyrean in 2011, Colleen held several senior-level positions at Aon Hewitt. While serving as the group’s Vice President, General Manager and Principal, she delivered outsourcing programs to clients across a range of industries while also providing leadership to an 800-person team focused on client retention and service growth.
Colleen also served as North American Health and Welfare Operations Leader and Principal at Aon Hewitt, where she developed and implemented best practices, measures, and delivery-model solutions to serve health and welfare-aligned clients. As Senior Client Delivery Leader and Principal, she provided implementation and project leadership to large outsourcing clients.
Colleen is a Certified Project Management Professional, and graduated Cum Laude with a Bachelor’s degree in International Economics from Trinity University.