Client Service Manager
Brent Holmes, Client Service Manager, is responsible for the continued oversight of Empyrean client services, solutions, and overall experience while managing day-to-day client success and performance. He serves as an additional and escalated point of contact for his clients, coordinating the efforts of the Business Systems Analysts, Implementation Managers, and Customer Service Representatives to ensure seamless service delivery and support.
Brent joined the Empyrean Team in 2015 as Business Systems Analyst before moving to his current position, allowing him to leverage his service leadership experience and platform expertise to play a critical role within our client team.
Brent earned a B.A. in Business Management from the University of Houston Downtown.