Privacy Statement

Welcome to the Empyrean Benefit Solutions, Inc. web site and mobile application (“Application”). We appreciate the opportunity to serve you. It is important for you to understand what information we collect about you when you visit the Site or communicate with us via the Application and what we do with that information. Your visit to the Application and communication with us via this Application is subject to this Privacy Policy, as well as the Application’s Terms of Service.

When you visit and navigate our Application or communicate with us via our Application, we will not collect personal information about you unless you provide us that information voluntarily. When you submit your personal information on the Application, you are giving your consent to the collection, use and disclosure of your personal information to Empyrean, its assignees and successors, as set forth in this Privacy Policy.

We define “personal information” as data that is unique to an individual, such as that individual’s name, address, age, Social Security Number (or other identifier, such as driver’s license or state identification number or employee identification number), email address, or telephone number. We may request personal information from you in order to deliver requested materials to you, respond to your questions, or deliver a product or service to you. Any personal information that you may provide via the Application will be used solely for the purpose stated on the page where it is collected.

We may retain other companies and individuals to perform functions consistent with this Privacy Policy on our behalf as our agent. Examples include customer support specialists, web hosting companies, print fulfillment companies, data analysis firms and e-mail service providers. Such third parties may be provided with access to personal information needed to perform their functions, but may not use such information for any other purpose.

Empyrean Benefit Solutions, Inc. may use or disclose your personal information if the use or disclosure is: a) expressly authorized by you, b) necessary for us, our business associates, contractors, or agents to perform the services you have requested, c) necessary for our internal management and administration; or d) otherwise required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided to us.

We welcome e-mails from you. Should you provide any comments or pose questions to us, we may need to share those with other employees capable of addressing your questions and concerns, certain third parties, as necessary, or your employer when
required, to assist you.

Please note that your e-mail, like most non-encrypted Internet communications, may be accessed and viewed by others without your knowledge and permission while in transit to us. Please do not use e-mail to communicate information to us that you consider confidential. If you wish, you may contact us instead via non-cellular telephone at the numbers provided at various locations in our Application.

You acknowledge and agree that we are not responsible for losses due to breach of your privacy if you use e-mail to communicate information to us that you consider confidential.

When you visit our Application, we collect information that does not identify you personally but does provide us with usage data, such as the number of visitors we receive and which pages they visited most often. This data helps us analyze and improve the service we provide.

Our Application may write and read “cookies” to your web browser. A cookie is an element of data that is stored temporarily or permanently on your computer and can be communicated between the Applications and your browser. We use cookies as unique identifiers to track each user, and use is required for the proper operation of the Application. A cookie is not a computer program and has no ability to read data residing on your computer or instruct it to perform any function. We do not use cookies to store personal information about you.

We may also use what is known as “client-side page tagging”, which uses code on each page of the Application to write certain information about the page and the visitor to a log when a page is rendered to your browser. This technique is commonly used on commercial websites. “Tagging” does result in JavaScript or other client-side code to be run on your computer, but it is limited to providing information about the page from our Application that you are requesting and the configuration of your browser. It will not read any of the data files on your computer or execute other functions. It does not extract any personal information about you. You can prevent tagging by disabling JavaScript in your browser, but that may prevent you from using any or all of our Application’s features.

The Application is designed and directed to adults; it is not directed to children under the age of 13. We do not knowingly collect personal information from children, although we use and disclose children’s personal information we have obtained voluntarily from you, your employer, or other third parties in connection with the administration of your benefit programs. If you are under the age of 13, you are not permitted to submit information to this Application.

The Application may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on the Application. We encourage you to read the privacy policies of other websites you link to from the Application or otherwise visit.

We implement various security measures in accordance with industry standards to protect the security of your personal information both on the Application and offline. If you have any questions about security at the Application, please see our Contact Us page or you can submit your question in writing to us at:

Privacy Official
Empyrean Benefit Solutions, Inc
PO Box 2569
Bellaire, Texas 77402

We may revise this Privacy Policy at any time and from time to time. If we revise our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personal information will be based on the privacy policy in effect at the time you submit the personal information to us. This Privacy Policy is not intended to and does not create any contractual or other legal right in or obligation on behalf of any party.

You have the ability to review, change and/or correct the personal information you provide to us by contacting us. If you are a registered user, you can also review, change or correct your personal information at any time by using the features within the Application. You may request that we deactivate your account by contacting us.

LAST UPDATED: 10/27/2013