TouchPoints: The Empyrean Blog

Does your Benefits Administration data make things easier or harder?

April 5th, 2016

Ted Sanft, Chief Technology Officer

For many Human Resources (HR) department leaders, the ability to process and resolve the dozens, if not hundreds, of issues that arise daily stems from being able to get, use, and disseminate accurate and timely information. At the heart of your operations – and your employees’ coverage – the accuracy, reliability, and integrity of the data you input, output, and report on must be rock-solid accurate. If it is not and full of errors, there can be operational, technical, and financial consequences.

Over our nearly ten years of experience, we have found that one of major parts related to a successful benefits administration technology deployment is in regards to the data in the system. From input to reporting, is your data tested, consistent and correct?

Ensuring data integrity is critical. The complexity of employee plans in a company can be staggering, resembling a large Rubik’s cube of infinite combinations. If your data is faulty or gets corrupt due to unchecked data entry or processing, operational issues can compound, causing unexpected costs to diagnose and fix, and increased cost and risk with your employees’ coverage.

When your data is trusted, timely, and accurate as managed by your benefits administration system, companies require less administrative and cost overhead, and perform fewer technical gymnastics to create even the most simplest of reports.

We think data is important, and how you leverage your benefits administration data helps make your everyday job – and your employees’ experience – easier…or worse. To understand the importance of data integrity and accuracy, we’ve written an At-A-Glance Guide about Data Integrity and Accuracy for leaders of HR efforts – whole departments, benefits, total rewards, advisors, consultants, and brokers – along with anyone else interested in optimizing their benefit administration programs.

Let’s get started. As you read and questions spring to mind, we’d love to get your thoughts. Email us at