Our Hi-Touch Service Drives Platform Performance
Our capabilities extend beyond technology with our dedicated Client Service Teams.

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Learn more about Empyrean’s Service-Driven Culture and Teams.

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Our flexible technology combines with responsive, client-dedicated service to bring you a complete software and service solution.

We’re passionate about helping you and your employees achieve benefits confidence and success, which is why we selectively recruit top talent and invest in developing our staff year-round. Empyrean’s internal teams continuously receive the resources, training, tools and support they need – so you continue to receive the best Hi-Touch service available year-after-year.

“They are very knowledgeable about our company’s offerings, and they are so skilled at using Empyrean’s system to resolve problems quickly when they arise. Our entire Benefits Team loves working with Empyrean.”
– Director of Benefits

What Our Hi-Touch Service Means to You:

Client-Dedicated Teams

We utilize our client-dedicated, US-based service teams to provide fast and knowledgeable support to each of our clients.

“No Compromises” Culture

Our teams develop trust everyday by resolving your toughest benefits administration challenges, finding complete answers, and delivering full solutions.

Service-Delivery Approach

Your dedicated Client Service Team manages and configures your solution, reporting directly to you to provide quick service and solution-specific expertise.

Responsive Employee Support

Your employees can receive benefit and enrollment assistance from their dedicated Customer Service Team, helping keep your HR team focused on business priorities.

Innovative Technology and Tools

Empyrean’s proprietary technology and administrative tools empower our teams to maintain responsive Hi-Touch service and operations.



It's Time to Modernize
Your Benefits Administration
Technology


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