Proven to Succeed
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and partners love working with Empyrean.

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Empyrean doesn’t simply delight – we deliver.

Whatever your benefits strategy or organizational complexity, we support you with the most client-adaptable technology and service-driven teams in the industry. We’re dedicated to delivering benefits administration without compromise to over 400 clients and millions of participants every day, and building repeatable trust through world-class service year-over-year. Our robust yet flexible solutions deliver results and peace of mind where other platforms fall short.

97%+ Client Renewal Rate

Streamlining benefits administration for a leading healthcare provider:

"We have very unique requirements...Empyrean demonstrated a unique combination of technology platform strength and experienced resources important to outsourcing our benefits administration for the first time."
- Director, Compensation & Benefits Services, Healthcare Provider Network

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Making the benefits experience easy for an energy leader:

"Empyrean helps us deliver a great benefits experience for our employees and their people are incredibly responsive to our needs."
- Manager, Health and Group Benefits

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Simplifying a complex benefits administration process for a utility company:

"We were told that...automating our benefits administration was impossible because of the complexities involved. Thanks to Empyrean, we know anything can be done with the right people and attitude...nothing is impossible!"
- Lead Project Manager, Services Delivery Center, Utility Company.

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Clients

"Your assistance and quick responses have helped me reach a comfort level I haven’t had in prior years."
– Director of Payroll, Pharmaceutical Manufacturer

 


 

"I am impressed with the speed in which the team can respond to issues, and am happy that you can do it on the spot, without going back to another team (unlike my prior experiences)."
– Assistant Director, Health and Welfare Benefits, Energy Producer

 


 

"We are receiving great feedback on the fresh look of our new benefits site. This never would have been completed so quickly with our prior vendor. Your technology capabilities really shine through."
– Director of Benefit Services, Food Manufacturer

 


 

"The transition to Empyrean went very well. You have a very thorough team, and you always bring the right resources to the call when we have a question or a project. I never hear “we can’t do it".
– HR Benefits Program Specialist, Scientific Laboratory

 


 

"I have been involved with a lot of transitions but they have not gone as well as this one with Empyrean. Empyrean saved the day for us."
– Director Global Benefits, Manufacturing Company

Participants

"Thank you for being so knowledgeable and for exceeding all of my expectations in answering specific questions in regards to my medical benefits."
- Retiree, Energy Company

 


 

"It was my first time calling to the benefit center. I had an amazing experience because [the representative] was patient with me and answered all my questions about my benefits, from plan detail to timing and what to expect."
– Employee, Career Training School

 


 

"[The Empyrean Representative] was incredibly helpful and detailed. She went into more details about our COBRA benefits than anyone else had before."
– Participant, Utility Company

Partners

"I think Empyrean is doing a great job. We really appreciate your team – highly competent, respectful, and friendly. We look forward to interacting with Empyrean vs. some other vendors."
- Director, Channel Development, Large Insurance Provider

 


 

"Your attention to detail in testing, your clear communications via email and updates have been tremendously helpful and I don’t know where we would be without you."
– Sr. Implementation Manager, Large Broker

 


 

"Empyrean is always at the top of our list for benefits administration because of their ability to adapt and configure solutions that fit our clients’ needs."
– Vice President, Carrier


It's Time to Modernize
Your Benefits Administration
Technology


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