Major U.S. Insurer Switches Providers to Leverage Empyrean’s Technology Edge
Empyrean Benefit Solutions, one of the fastest growing benefits technology and service firms in the US, has been selected by Farmers Insurance as their new partner for health and welfare benefits administration services for Agents and their employees. The new client win is another in a series for Empyrean of customers defecting from larger benefits firms whose technology platforms are less flexible and more expensive.
“We were happy with our earlier service provider, but they were acquired by one of the large firms,” said Linda Yezek, Director of Agent Benefits for Farmers. “So we decided to survey the market to ensure who was the best fit. Through this process, we came to know Empyrean and appreciated what they could do for us, especially how they could create a Farmers specific solution. We found Empyrean to be very open, innovative, and ahead of the industry curve in their technology platform.”
With 50,000 agents and 24,000 employees, Farmers Insurance is leveraging Empyrean’s entire suite of services, including core health and welfare benefits administration (eligibility management, enrollment, reporting, and communications), call center, COBRA/HIPAA and direct billing.
According to Doug Hogenmiller, Empyrean SVP of Business Development, “Employers continue to value the deep experience and agile technology that we bring to the table. Empyrean offers a client-specific methodology that results from our investment in innovative technology, coupled with our expertise in health and welfare administration.”
Empyrean provides enrollment, eligibility management, and a range of other plan management services to three distinct markets: Employers, benefit brokerage firms and emerging private health care exchanges which are creating an open market of plan options.
Founded in 2007, Empyrean Benefit Solutions is a leading provider of technology and services for managing large and middle-market employers’ health and benefit programs. The company’s open systems approach brings together the industry’s most advanced benefits technology platform with the market’s leading domain experts. This agile business solution drives greater value to employers and employees during increasing market uncertainty by giving them an unprecedented level of flexibility, through best-of-breed integration of other software and service providers. Empyrean’s founders are former principals with some of the country’s largest benefits administration service providers.
The Empyrean Benefit Solutions, Inc. logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=13855
About Farmers Insurance
Farmers Insurance Group of Companies is a leading U.S. insurer of automobiles, homes and small businesses and also provides a wide range of other insurance and financial services products. Farmers Insurance serves more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees. For more information visit www.Farmers.com.
Doug Hogenmiller, Senior Vice President Empyrean Benefit Solutions 512.904.0485