Benefits Administration & HR Technology News

Empyrean Launches Empyrean Pilot℠, the Enhanced Recommendation Engine for Holistic Benefits Packaging and Smarter Choice Outcomes for Employees

HOUSTON, TEXAS – March 13, 2019 – Empyrean Benefit Solutions, Inc., the Hi-Touch Benefits Administration company, today announced a major new release of its benefits recommendation engine. The new release, called Empyrean Pilot℠, leverages over a decade of decision-making data and analytics to guide employees to make smarter and more confident benefit choices – going beyond medical, dental, and vision coverage to also include voluntary options such as critical illness, hospital indemnity, and accident insurance.

With Empyrean Pilot’s enhanced decision making capabilities, benefits leaders can provide employees with a more personalized enrollment process that supports employees’ total health and wellness, delivers improved outcomes, and strengthens benefits satisfaction and engagement.

During enrollment on the Empyrean Platform℠, employees receive comprehensive benefits package recommendations based on their demographics, behaviors, risk, and financial needs. Empyrean Pilot delivers prioritized “best-match” benefits recommendations, supported by contextual education at employees’ most receptive point-of-need.

“For many employees, benefits enrollment is too often a confusing, stressful process that leaves participants feeling uneasy about their choices – especially after a poor user experience,” said Richard Wolfe, Empyrean’s CEO and co-founder. “Empyrean Pilot helps remove the barriers of benefits complexity, and allows employees to complete enrollment with confidence. On the Empyrean Platform, employees are not only guided to the right coverage and benefits packages, but also learn how to most effectively utilize their plans throughout the year. This leads to better benefits choices, improved outcomes overall, and is a win-win for both employees and their employer.”

Empyrean Pilot also leverages machine learning to consider employees’ individual needs alongside year-over-year selection trends to offer the most effective plan recommendations. By constantly refining its recommendations, employees are matched with the best-fitting coverage year after year, even adjusting to major life events such as getting married, having a child, or reaching age-based and claims-based milestones to align with optimal benefit coverages.

To learn more about Empyrean Pilot and a best practice approach to benefits decision support, download Empyrean’s latest At-A-Glance guide, “Drive Smart Enrollment with Decision-Support Tools: 4 Crucial Elements of an Effective Recommendation Engine.”

About Empyrean

Empyrean Benefit Solutions manages employee health and welfare benefits programs, combining the industry’s most modern, client-adaptive, and configurable benefits technology platform with expert, responsive service to deliver Hi-Touch Benefits Administration. Empyrean provides market-leading enrollment, eligibility management, ACA reporting, and other plan administration services that empower employers, insurance brokers, and healthcare exchanges to meet ever-evolving benefit challenges. Founded in 2006, Empyrean’s integrated platform serves over three million annual participants across a wide spectrum of sizes, industries, and complexities. For more information, please visit

Empyrean Platform℠ and Empyrean Pilot℠ are service marks of Empyrean Benefit Solutions, Inc.

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