Empyrean Benefit Solutions to Open New Client Service Center Near Nashville, Tennessee
Operations Expand to Talent-Rich Nashville Area to Support Surging Business Volume
HOUSTON, TEXAS – May 3, 2016 – Empyrean Benefit Solutions, Inc., Hi-Touch Benefits Administration company, today announced that it is launching a new client service center in La Vergne, Tennessee, near Nashville. The new center will complement Empyrean’s existing center in Houston, Texas, and will provide the full range of Empyrean client services.
“Our Nashville-area center allows us to achieve several goals,” said Richard Wolfe, Empyrean’s co-founder and CEO. “The expansion allows Empyrean to provide services across multiple delivery centers and access talent to support the increasing demand for Empyrean’s technology and capabilities to manage health and benefits programs and the compliance requirements associated with ACA (Affordable Care Act) for employers, brokers, consultants and carriers.”
Empyrean is unique among leading benefit administration providers in assigning dedicated service teams to its clients, with all primary services staffed 100% in the United States. The dedicated service model, which provides continuity from day one of the client relationship throughout its lifetime, fosters a close and enduring partnership, and builds deep understanding of each client’s business objectives, plan design, and operational processes.
“Our goal is to place the client at the center of all we do,” Wolfe continued. “We take pride in delivering truly responsive service, enabled by our client-adaptive technology. We dispel the compromises that previously accompanied outsourced benefits administration, and our rapid growth demonstrates that the market is responding.”
Empyrean selected the Nashville area for its expansion because of its world class infrastructure and communications, strength in medicine and education, and attractive culture and lifestyle. These factors combine to attract the highly-skilled professionals Empyrean seeks to hire and retain. Empyrean has designed the Nashville-area center in La Vergne to accommodate an initial staff of 120, with potential for additional long-term growth.
“TVA and Middle Tennessee EMC congratulate Empyrean Benefit Solutions on its decision to locate in Rutherford County,” said TVA Senior Vice President of Economic Development, John Bradley. “Attracting quality jobs and investments in our region is a fundamental part of TVA’s mission of service. We are proud to partner with the Rutherford County Chamber of Commerce, Rutherford County, and the City of La Vergne to further that mission and help facilitate Empyrean Benefit Solutions’ new location decision.”
Empyrean Benefit Solutions is one of the fastest-growing providers of technology and services for managing employee health benefits programs. Empyrean provides enrollment, eligibility management, ACA reporting and other plan administration services to employers, insurance brokers, and healthcare exchanges. Unlike other providers, Empyrean combines the industry’s most client-adaptive and configurable benefits technology platform with expert, responsive service to deliver Hi-Touch benefits administration.