Financial Wellness Success: How You Can Help Employees Take Control of their Health and Wealth

Financial Wellness Success: How You Can Help Employees Take Control of their Health and Wealth

Finances are a major source of employee stress, and can negatively impact your employees’ productivity, health, and happiness. With so much riding on financial wellbeing, financial wellness is gaining popularity in the realm of employee benefits. How can you help employees address their health and wealth, while ensuring a valuable return on your investment?

Empyrean’s new At-A-Glance Guide takes a look at the latest trends and factors impacting employees’ financial wellness and success.  Download your copy for an in-depth look at the financial challenges facing today’s diverse workforce, and discover practical solutions that help you care for employees’ wallets and wellbeing – and optimize your benefits strategy in the process.

You may be wondering why employees need a financial wellness program in the first place. The reality is that money concerns don’t just affect employees’ bank accounts: financial stress can a have huge impact on employees’ productivity, job satisfaction, and even their healthcare claim costs.

59% of employees say that finances are their main source of stress: money issues are cited as more stressful than work-, relationship-, or health-related stressors combined.1 Employees across all generations rank personal finances as their main reason for stress, demonstrating a need for financial wellness support across all your workforce’s demographics and generational profiles.

While it may be true that money can’t buy happiness or love (according to The Beatles), finances play a huge role in ensuring employees and their families have the baseline resources and care they need. Given the importance of finances on everyday life, money concerns can cause significant issues for both employees and employers alike.

How do you define financial wellness? The majority of employees say financial wellness means being stress-free and stable when it comes to their finances.1 Unfortunately, there is a large disconnect between employees’ financial goals and their reality.

A whopping 38% of employees feel less than financially well,2 and 49% are struggling just to make ends meet each month. Meanwhile, only 37% of employees believe their pay has kept up with the rising cost of living.1

35% of employees report that finances have been a distraction at work, and nearly half of those employees admit to spending three hours or more each week thinking about their finances or managing issues related to their finances.1

More than one-fifth of employees say financial concerns have affected their productivity at work. In addition, nearly a third of employees say financial worries have impacted their at-home relationships and their health, which can cause additional problems (and may even lead to rising claim costs) down the line.1

The right financial wellness program can deliver big benefits for your company, including higher employee satisfaction and lower stress rates, better performance, lower healthcare costs, and greater employee retention.2 A financial wellness program may help you attract and retain talent: Of employees that experience financial stress, 78% say they would be attracted to another company that cares more about their financial well-being.1 However, as little as 2% of employers have officially implemented a financial wellness program as part of their benefits package.2

Although nearly all employees can benefit from the right financial wellness program, your approach should provide personalized guidance to each employee to help them reach their specific goals. However, benefit teams can become easily overwhelmed when trying to design and implement a program that addresses all the variables involved in reaching financial security, especially among each generation.

The complex variety of finance-related planning, decisions, and maintenance – along with differing levels of financial education and comprehension – can leave employees confused and benefit teams struggling to find a frustration-free solution. The right financial wellness support will address a host of cost concerns and savings goals (including healthcare, education, retirement, and more) instead of focusing on piecemeal issues alone.

For example, human resources professionals might find it nearly impossible to consider employee benefits and finances without immediately thinking about health coverage. For employees outside of your HR department, however, this connection may not be apparent. Despite being the most costly benefit for both companies and participants, just 7% of employees consider healthcare an important element of their financial success.2 This figure is highly troubling, and has major consequences for both employees and employers – especially as consumer-driven health plans (CDHPs) remain a prevalent coverage option.

A smart and integrated recommendation engine within your benefits enrollment experience can help employees discover the most relevant and cost-effective care for their needs. When combined with other financial wellness tools, this decision support technology can empower employees to make more confident coverage choices, without spending hours translating insurance jargon or sifting through tedious plan documents. This technology should also apply to year-round plan utilization, providing valuable information to help employees better utilize their coverage, provider choices, voluntary benefits, and savings account options.

Benefits selection and utilization are just one aspect of financial wellbeing, however. When it comes to truly mastering their finances, employees need a financial wellness action plan. Employees require relevant and achievable step-by-step guidance that helps them meet their individual priorities – whether it’s building an emergency fund, paying down debt, saving for a car or house, or growing their child’s college fund. This kind of insight must take into account the entire scope of an employee’s financial picture, including accounts, debts, budget concerns, benefit policies, investments, and more.

The easiest and most effective way to provide this level of financial guidance is through your benefits administration platformAn integrated financial wellness and benefits experience provides easy access to these resources, encourages sustained benefits engagement, and provides invaluable data and insights into the needs of your workforce – which you can then leverage to enrich and optimize your benefits strategy.

Incorporating financial wellness within your larger benefits experience encourages employees to connect these key concepts together. By combining powerful technology, alongside smarter coverage and financial decision-support, you can provide the tools employees need to feel confident in their finances and more focused at work and beyond. Plus, you’ll develop a deeper understanding of the matters that are affecting and motivating your workforce – and your strategy, team, and business will reap tangible rewards in the process.

Employees want and need financial wellness support: 86% of employees say they are likely to participate in such a program if offered by their employer.2 Incorporating financial support into your benefit experience and strategy will help destigmatize money-related stress, fuel positive business outcomes, and make financial wellness a more achievable goal for your workforce.

For a comprehensive look at what financial wellness and enterprise benefits administration software can do for your business, download Empyrean’s latest At-A-Glance Guide. You’ll learn valuable solutions to gain a more productive organization, a stronger strategy, and happy employees.

As always, we’d love to get your thoughts. Feel free to contact us with questions or comments at info@goempyrean.com.

 

References

  1. “PwC’s 8th Annual Employee Financial Wellness Survey.” PwC US. New York, NY. June 2019.
  2. “2018 Bank of America Merrill Lynch Workplace Benefits Report.” Bank of America Corporation. Charlotte, NC. August 2018.
Leverage Data Analytics, Artificial Intelligence and Automation to Achieve Better Benefit Outcomes

Leverage Data Analytics, Artificial Intelligence and Automation to Achieve Better Benefit Outcomes

Automation, artificial intelligence (AI), and machine learning are changing the way many organizations do business – but what does this mean for HR’s undeniably human-centric work?

Empyrean’s new At-A-Glance Guide, Analytics and AI in HR, explores how businesses can leverage AI, machine learning, and data analysis to achieve better benefit outcomes. Download this free guide and learn how properly applying the latest advancements in smart technology can boost your strategy, guide and engage employees year-round, and help save your employees and your company substantial health care costs every year.

Before you can take advantage of the latest technology, however, it helps to understand the basics. Here’s a quick primer.

Automation

Automated technology is programmed to complete routine, predictable, and often physical tasks – think factory robots on an assembly line. Automation increases efficiency and helps eliminate human error that can occur as a result of manual processes.

In its most basic form, HR software and benefits administration technology is an example of automation at work. Rules-based gatekeeping , scheduled file transfers, and employee benefits enrollment are all automated processes that (ideally) make life easier and eliminate potential errors for benefit teams and employees.

Just because a technology is automated, however, does not mean that the technology is smart.

On its own, basic automated technology lacks the ability to understand concepts, recognize problems, or identify patterns that may arise over the course of its use. For technology to be smart, it needs artificial intelligence.

Artificial Intelligence (AI) and Machine Learning

Artificial intelligence (AI) programming empowers technology to identify concepts, recognize patterns, and analyze complex rules to quickly develop and offer solutions for a multitude of challenges. The goal of AI is to create smarter technology that can “think” and solve problems like a human, but with the computing capabilities and speed of modern machines. Machine learning is a component of AI, enabling AI-equipped technology to better analyze and learn from data.

So how do these concepts apply to – and improve – your business intelligence and the execution of your benefits strategy? When it comes to benefits, what is the most valuable application for this new generation of technology?

Analytics

Data, AI, and machine learning algorithms can come together to positively influence the employee experience and streamline your workload. While analytics may have been previously viewed as something mainly utilized for operations and finance departments, the reality is that analyzing data is now a critical aspect of today’s successful benefit programs and administration.

Employees are often overwhelmed by benefit complexity, and want an easy answer to the question, “What’s the best plan or path to care for me?… But of course, the answer to this question is highly personal and dependent on each employee’s unique circumstances. By analyzing employees’ very own data and behavior, the answer to this question is more accessible and more accurate than ever.

Modern and more robust decision support uses claims data, consumer data, and health indicator data sets to provide a clear and objective view of employees’ care-related spending, coverage utilization patterns, purchasing patterns, and opportunities for consumer-centric plan utilization and selection.

Combining a data analytics engine into your decision support enables employees to finally make use of their own data – without the need for spreadsheets, number-crunching, or a statistics degree. Your benefits administration platform should offer a seamless solution that easily incorporates this technology and predictive analytics into your benefits offering.

For example, imagine that an employee has just welcomed a new child to their family. Now, they are tasked with enrolling in their benefits, but are unsure if they should change their medical insurance coverage after this major life event. How might their anxiety and experience change if they encountered the following message when they went to enroll on your benefits platform?

“Congratulations on your baby delivery this year! Despite it costing you $6,500, the plan you had this year was the best option for you, and you saved $500 overall. Keeping your plan will save you money next year too.”

This message not only provides a clear recommendation to your employees, as well as offer a cost-savings prediction in the year ahead, but also provides understanding support and encouragement that your employees crave and will appreciate.

In addition to supporting decision-making during enrollment, an advanced analytics engine should also help facilitate year-round engagement and look out for your employees’ financial and health care needs. Personalized messages based on recent claims and utilization patterns will help employees better understand how they can utilize their healthcare coverage, provider choices, voluntary benefits, and savings account options in the most cost-effective and efficient manner. Leveraging new technologies and benefits management software solutions in conjunction with data has big advantages for your business: Employees can save a median of $1,500, and employers can save up to 7% on their healthcare costs.

In a world where algorithms help us decide the next article to read, next song to listen to, and even the next job we’ll hold, it is critical that HR paves the way for technology to better the lives of employees and their families. As benefit leaders achieve greater visibility and influence across organizations of all sizes and complexity, they are expected to bring new solutions to classic challenges and emerging problems alike. How well are you prepared for HR’s new chapter?

For an in-depth look at how this technology is impacting HR, download the At-A-Glance Guide, Analytics and AI in HR: Leveraging Data to Take Control of Your Benefits Strategy. As you read, we’d love to get your thoughts. Feel free to contact us with questions or comments at info@goempyrean.com.

Empyrean CEO Rich Wolfe Named 2019 EY Entrepreneur of the Year Finalist

Empyrean CEO Rich Wolfe Named 2019 EY Entrepreneur of the Year Finalist

This marks the fifth consecutive year that Empyrean’s CEO and Co-Founder has received this prestigious honor.

Over nearly 12 years, Rich Wolfe has grown Empyrean to serve over 3 million participants across more than 400 clients, with tens of millions of visits to its online solutions. Today, the benefits administration technology firm serves all major industries, including energy, manufacturing, retail, healthcare, education, and professional services – across a wide spectrum of client sizes and complexity levels.

Mr. Wolfe’s company has experienced year-over-year record growth in new business and client retention since the company’s founding in 2006. Empyrean has been named one of the fastest growing businesses in the Greater Houston area for the past three years, and has been recognized on the Inc. 5000 list for six consecutive years. In 2018, Mr. Wolfe was named one of the most admired CEOs in Houston.  As a 2019 Entrepreneur of the Year finalist, Mr. Wolfe earns yet another distinction for his work connecting benefits and enriching lives through technology and service.

In its 33rd year, the EY Entrepreneur of the Year recognizes entrepreneurs who excel in areas such as innovation, financial performance and personal commitment to their businesses and communities. Finalists are selected by a panel of independent judges. Winners will be announced at a special gala event at the Marriot Marquis Houston on June 21, 2019.

2019 Benefit Trends Report: Comprehensive coverage and education are top priorities

2019 Benefit Trends Report: Comprehensive coverage and education are top priorities

Benefits are a fast-evolving business, and findings from Empyrean’s 2019 Benefit Trends Report demonstrate that this evolution continues as quickly as ever.

Among this year’s findings: employers are focused on delivering coverage choice in addition to managing costs, offering competitive and comprehensive options that expand beyond the basics, and helping families make the most of their benefit packages by leveraging the right tools, technology solutions, and services to educate and engage their employees.

The report looks at a host of employee benefit trends and analyzes data across a wide variety of Empyrean clients. As benefits increase in complexity and the workforce becomes more diverse, organizations can expect these growing employee (and consumer) demands to make an even bigger impact on how businesses attract and retain top talent – as well as companies’ bottom-line expectations.

Below is just a small selection of findings from the report. For more, download your free copy of the full report here.

  • PPOs and HDHPs remain the most popular health care coverage options. 97% of employers offer at least one of these two types of health insurance plans, and 64% of employers offer both.
  • Of employers offering HDHPs, only 8% utilize a full-replacement (HDHP-only) strategy. This is down from 14% in 2018 – suggesting employers are looking to offer coverage choice over pure cost-savings.
  • 78% of employers offer voluntary benefits to their employees. Voluntary benefits include accident coverage, critical illness coverage, and pet insurance.
  • Over one-third of organizations have decision support tools available to employees during open enrollment. The most popular decision support tool is the recommendation engine. Decision support is emerging as a critical resource that empowers employees to identify the benefit plans that are right for them and their families.

Among this year’s trends are indications that education, benefit technology, interconnectivity, and a holistic, people-centric approach are critical to driving benefits success. Want to know how your benefits strategy compares? Download your free copy of the 2019 Benefit Trends Report now.

You’ll discover how human resource leaders are navigating today’s evolving benefits landscape, adapting to new challenges and demands, and making employee benefits work for their business.

As you read, we’d love to get your thoughts. Feel free to contact us with questions or comments at info@goempyrean.com.

Drive Smart Enrollment with Decision-Support Tools: The 4 Crucial Elements of an Effective Recommendation Engine

Drive Smart Enrollment with Decision-Support Tools: The 4 Crucial Elements of an Effective Recommendation Engine

Benefits administration technology is reshaping the way employees engage with their benefits—and decision-support tools are a significant factor driving this change. To accommodate the needs of a diverse workforce, however, HR leaders must consider the quality and context of the tools and technology they leverage.

Top Tips to Create a Successful Benefits Administration Request for Proposal (RFP)

Top Tips to Create a Successful Benefits Administration Request for Proposal (RFP)

The request for proposal (RFP) is a key element when evaluating benefit administration providers. RFP responses can provide a look under the hood of a potential partner’s solution and services, but in order to get the most value from the RFP process, it’s crucial that your questionnaire goes beyond a simple “check-the-box” exercise.

The Value of Voluntary: How to Engage Your Employees with Supplemental Coverage

The Value of Voluntary: How to Engage Your Employees with Supplemental Coverage

Voluntary benefits are increasingly essential to employee peace of mind and financial wellbeing, but many employees still struggle to understand how their supplemental plans work. This confusion results in coverage gaps and limited job satisfaction – but a tailored enrollment and benefits experience can help.

3 Tips to Get Ahead of Annual Enrollment

3 Tips to Get Ahead of Annual Enrollment

As employers enter the second-half of the year, many HR professionals are also rapidly approaching their company’s Annual Enrollment (AE) period. AE is the busiest time of the year for most benefit teams – but planning a successful AE doesn’t have to be stressful.

Empyrean Named to the Inc. 5000 List for the Sixth Year in a Row

Empyrean Named to the Inc. 5000 List for the Sixth Year in a Row

Empyrean has been recognized by Inc. Magazine as one of the fastest-growing private companies in America for the sixth consecutive year.

HR in the C-Suite: How to Gain Influence as an HR Leader

HR in the C-Suite: How to Gain Influence as an HR Leader

HR is a central pillar of every employer’s success, but many organizations struggle to leverage the full impact that Human Resources can have on their businesses. How can you demonstrate value as a strategic leader and increase C-suite support for your initiatives?

Empyrean Ranks on the HBJ Fast 100 List and is Named an Enterprise Champion Finalist

Empyrean Ranks on the HBJ Fast 100 List and is Named an Enterprise Champion Finalist

2018 marks Empyrean’s third consecutive year on the Houston Business Journal’s list of the 100 fastest growing private businesses in the Greater Houston area. Empyrean has also been honored as an Enterprise Champion finalist.

Rich Wolfe Wins the Houston Business Journal’s Most Admired CEO Award

Rich Wolfe Wins the Houston Business Journal’s Most Admired CEO Award

Rich Wolfe has been selected as one of the leading CEOs in Houston by the Houston Business Journal.

2018 Benefit Trends: How Trends are Shaping the Benefits Landscape

2018 Benefit Trends: How Trends are Shaping the Benefits Landscape

In today’s tight talent market, benefits are an increasingly important factor in determining employee satisfaction and company success. Proactive HR leaders are staying ahead of the curve by empowering participants with personalized resources to meet their diverse needs. How does your approach compare?

Empyrean CEO Rich Wolfe Named a 2018 EY Entrepreneur of the Year Finalist

Empyrean CEO Rich Wolfe Named a 2018 EY Entrepreneur of the Year Finalist

The 2018 award marks the fourth year in a row that Empyrean’s CEO and Co-Founder has been the recipient of EY’s prestigious honor.

Affordable Care Act Update 2018: ACA Requirements for Employers

Affordable Care Act Update 2018: ACA Requirements for Employers

Over a year into the Trump presidency and the fate of the Affordable Care Act (ACA) is still as unclear as ever, at least for employers. The Internal Revenue Service has made no move to alter companies’ ACA compliance and reporting requirements – even as the Individual Mandate becomes obsolete in 2019. And after years of promising penalties, the IRS is now actively pursuing fines for ACA non-compliance, which could end up impacting companies in a very big way.

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