Strategies for Building a Modern High-Performance Workplace 

Strategies for Building a Modern High-Performance Workplace 

A high-performance workplace is crucial for employee and organizational success. In fact, work environments where employees thrive in and outside work are more likely to see better performance, engagement, and retention outcomes. But what does it take to build such a workplace, and how can organizations ensure they’re setting the right foundation?

Developing a high-performance workplace is not about setting high expectations. It’s about providing the leadership, communication, and talent management strategies that help employees excel. It’s also about building a strong connection between employees and your cultural values. However, Gallup research shows that only 23% of employees feel connected to their company’s culture.

In this blog post, we’ll explore actionable steps and effective tools you can use to create an environment where employees are connected to your organization’s culture and empowered to thrive.

What is a High-Performance Workplace?

A high-performance workplace naturally develops when you provide an environment that enables employees to achieve their goals and reach their fullest potential. It’s a workplace where:

  • Teams are efficient and innovative, even amid volatility and uncertainty 
  • Employees trust and are inspired by company leaders to perform at their best
  • Communication is honest, transparent, and collaborative
  • Diversity, equity, and inclusion are part of the organization’s competitive advantage
  • Employees are open to change and regularly seek opportunities for continuous learning and improvement
  • Employees are encouraged to take measured risks and innovate within a nurturing and supportive environment

Put simply, high-performance teams win. Studies have found that they deliver the following benefits:

Strategies for Cultivating a High-Performance Workplace

Though a high-performance workplace brings several potential benefits to your organization, it requires a careful and deliberate approach to make it a reality.

Here are four critical ways to develop a workplace that helps employees feel connected to your culture and equipped to achieve high performance:

1. Establish cultural values employees can see and feel every day

Communicating company values early and often, and incorporating those values into everyday actions, helps employees see the connection between their contributions and the company’s mission and purpose. As company leaders reinforce these messages, you also build trust, signaling to employees that your company values are more than words and aspirations — they are an authentic representation of how work gets done and how people work together.

Living your company values can take several forms. It can be incorporated into company hiring practices, communication strategies, and employee rewards and recognition, to name a few.   

2. Build a sense of connection and belonging

When employees feel they belong, they also tend to feel comfortable contributing their ideas and full effort at work. A study featured in the Harvard Business Review found that high employee belonging was linked to a 56% increase in job performance, 50% less turnover, and 75% fewer sick days.

Ultimately, fostering employee belonging hinges on creating a diverse and inclusive workforce where employees enjoy these benefits:

  • Their experiences, perspectives, and ways of thinking are respected and valued
  • They feel connected to their manager, coworkers, and senior leaders
  • They are rewarded and recognized fairly
  • They feel welcomed and heard in team discussions and decision-making

3. Provide transparent and unifying communication

While email, company newsletters, and intranet all serve a purpose in keeping employees informed, they often fall short in building a sense of community and driving engagement. Empyrean Connect, our mobile-first employee communications platform, helps companies energize employees and empower them to interact with their work life in an entirely new way. It delivers content covering the entire employee experience—from onboarding and training to benefits, critical leadership updates, and much more. 

Empyrean Connect gives employees 24/7 access to company messages and resources personalized to them, whether they’re newly hired or being recognized for their latest team win. As Angel Seufert, Empyrean’s EVP of Human Resources, describes, “The Connect app enhances communication transparency between leaders and employees, fostering a stronger sense of connection and engagement. It meets employees where they are and delivers the right message at the right time.”

4. Prioritize individual growth and development

A key element of any high-performance workplace is having employees who are enthusiastic about their potential and feel supported in taking risks as they grow. Therefore, experiences such as training, coaching, mentorship, and job rotations are essential. They not only aid skill development, but they also demonstrate the company’s dedication to each employee’s development and long-term success. By seamlessly integrating these programs into a communications platform like Empyrean Connect, you can expand their reach, improve employee understanding, and boost the likelihood of program adoption across your organization.

Connection is Vital to Achieving Peak Team Performance

Cultivating a workplace where employees perform at the highest levels requires strategies that encourage trust, meaningful connections, and belonging. With innovative tools and creative strategies that help make this happen, you can empower your people to face the challenges of today and tomorrow.


Learn more about how Empyrean Connect can help you enhance workforce communications, drive meaningful engagement, and create an environment that helps every employee thrive.

From Evaluation to Evolution: A Strategic Guide for Benefit Leaders to Master Open Enrollment 

From Evaluation to Evolution: A Strategic Guide for Benefit Leaders to Master Open Enrollment 

As an employer, you know that the annual benefits open enrollment period can have a significant impact on your workforce’s well-being and job satisfaction. This brief but crucial window offers a prime opportunity to showcase your investment in your people, demonstrate your core values, and set your company apart.  

However, you also know how difficult it can be to pull off a successful open enrollment.  Too often, communications go unread, employees get confused, and participation is limited – and what should be a time to celebrate the company’s commitment to its employees becomes a time of frustration for everyone. 

Imagine transforming the complexity of open enrollment into a streamlined, engaging experience for your employees. You can make it a reality! Dive into our comprehensive guide to assess this year’s performance and strategically prepare for an even more effective approach next year. Your journey to open enrollment excellence starts here. 

Evaluating Your Current Open Enrollment: 

  1. Analyze Quantitative Data: 
  • Participation & Completion Rates: Measure the percentage of employees who participated in the enrollment process. A high participation rate typically indicates effective communication and engagement. Track the number of employees who completed their enrollment without errors. This metric can highlight the clarity and usability of your enrollment tools and resources. 
  • Benefit Enrollment Counts: Look at benefit plan enrollments, selection of coverage tiers, plan migration and adoption metrics, spending account contributions, etc. This data allows you to evaluate how employees are engaging with your benefits plan designs and if certain communication campaigns and tools influenced behaviors and decisions.    
  • Engagement Metrics: Examine open rates, click-through rates, page views, video views, mobile app downloads, and attendance to live events to gauge the effectiveness of  your open enrollment communications. You can get a lot of insight into how well your messages are resonating with employees and which channels they are engaging with the most. 

  1. Collect Qualitative Feedback:  
  • Employee Surveys and Pulse Checks: Create and distribute surveys to gather employee feedback on their enrollment experience, open enrollment communications, and your overall benefit offerings. Ask questions about the clarity of information, ease of the process, and their access to support and resources.  
  • Focus Groups: Conduct focus groups or one-on-one interviews with a diverse group of employees to gain deeper insights into their experiences and suggestions for improvement.
  • HR Operational Debriefs: Host debrief sessions with your HR and Benefits team members to collect their feedback on the volume and nature of employee questions received by your internal teams. High volumes of similar questions or requests may highlight gaps in your communication materials. Review the operational process of OE for their specific roles and identify areas for improvement.  

Evolving Your Open Enrollment for Next Year: 

  1. Strategic Preparation: Set Clear Objectives 
  • Define OE Success: Establish specific, measurable goals for next year’s open enrollment. These could include increasing participation rates, driving certain plan enrollments, boosting mobile adoption, and improving overall employee satisfaction. 
  • Identify KPIs: Determine the key performance indicators that will help you measure success against your objectives. 
  • Leadership Buy-In: Ensure that company leadership is actively involved in the benefits communication strategy. Their support can drive higher participation and engagement. 
  • Stakeholder Collaboration: Work closely with benefit providers, brokers, and other stakeholders to ensure a cohesive and effective strategy. 

  1. Develop a Comprehensive Communications Plan: Foster Year-Round Engagement 
  • Ongoing Communication: Keep the dialogue about benefits open throughout the year. Regular updates and educational content can help employees stay informed and engaged. 
  • Multi-Channel Approach: Utilize various communication channels such as email, texts, mobile push notifications, newsletters, webinars, and in-person meetings to reach all employees effectively. 
  • Personalization: Tailor messages to different employee segments based on their needs and preferences. Personalized communication can significantly enhance engagement. 
  • Employee Wellness Programs: Integrate wellness programs and initiatives that promote benefits utilization and overall employee well-being. 

  1. Enhance Educational Resources: Revamp and Refresh Your Benefits Brand 
  • Simplified Content: Replace benefits jargon and provide clear, concise, and easy-to-understand information about benefit options. Use infographics, videos, and FAQs to make complex information more accessible and consumable. 
  • Step-by-Step Guides: Offer simple guides and checklists to help employees navigate the enrollment process with greater ease and clarity.   
  • Launch a Benefits Brand: Give your benefits materials a facelift with a new creative brand that will engage your employees and grab their attention throughout the year.  
  • Tell Stories: Create and share employee testimonials and real-life stories to help educate your workforce about their benefit options and illustrate the value you’re providing. 

  1. Leverage the Latest Tech: Optimize Your Benefits Administration Platform  
  • Simplified User Experience: Ensure your enrollment system delivers a user-friendly experience that makes it easy for employees to make their elections and reduces enrollment errors. 
  • Personalized Decision Support: Explore available tools that help employees zero in on the best benefit options for their individual needs, using their health data to guide more informed, precise decisions. 
  • AI-Powered Assistance: Improve support with AI tools that answer questions, provide suggestions, and guide employees through the enrollment process with greater efficiency.  
  • Mobile-First Communications: Meet your employees where they are with mobile-first communication strategies, ensuring they can engage with benefits information anytime, anywhere.  
  • Real-Time Data & Analytics: Tap into robust data and analytics to track employee engagement and gather real-time, actionable insights that help refine your strategy and improve outcomes year over year.  
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