For Employers
Empyrean is rewriting the rules for how companies manage their Benefits. Guided by our benefits management experience and responsive development process; Empyrean fashions intuitive and powerful tools for managing your benefits administration and delivery. Our company culture is defined by a passion for innovation, client focus and a philosophy that employee benefits management can be simple and easy.
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For Service Providers
Empyrean technology makes it easy for service providers to take advantage of our platform without having to deal with the limitations associated with other platforms. Now service providers can enhance their administration capabilities with a custom package that allows for their own private-labeled solution across a broad spectrum of benefits and services. It’s never been easier for service providers to have the capabilities normally associated only with large corporations.
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Services
Empyrean’s solutions include a broad array of integrated services. Unlike most service providers, Empyrean’s newer, more flexible technology allows us to provide services without the need for offshoring or subcontracting. All services are supported from a single database on a per client basis; allowing all transactions and information access to take place in real-time.
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Technology
Our proprietary technology platform has a unique point-and-click setup application allowing customization of virtually any aspect. Implementing clients takes a fraction of the time it used to and provides clarity for ongoing costs. While other providers subcontract service delivery, Empyrean’s technology integrates delivery of all benefits in a single, web-based tool or via our call center. One-stop shopping for employees and HR users.
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Our Services

At Empyrean, we see our relationships with your employees and plan participants as a critical aspect of ensuring your success. Our goal is to deliver outstanding service to participants through a seamless relationship between your company’s HR and benefits staff and our service center teams. Each client is assigned a dedicated team of experienced service center professionals who have been thoroughly trained not just in the complexities of benefit plans, but also in understanding the unique components of each client’s organization, culture and benefits program.

Our commitment to outstanding service performance is backed by our service representative incentive compensation program, which rewards teams that meet or exceed the high service standards expected by our clients. The result of our commitment to client service is that Empyrean leads the outsourcing industry in achieving the highest levels of client satisfaction and the lowest level of service center turnover.

Benefit Administration and Services

Empyrean includes a complete scope of technical and administrative support services specifically designed to create integration between your people and the benefits your company offers. Our services are supported by a dedicated team of professionals who are not only experts in the complex arena of employee benefits, but are also highly trained in the specific details of your company, your benefits and your culture.