COBRA/HIPAA Services

The Empyrean platform simplifies the administration of COBRA/HIPAA with full compliance for both Federal and State mandates surrounding COBRA and HIPAA. These regulations protect employees and their dependents through elective extensions of their health benefits and strict guidelines covering the privacy of their personal data and medical records. Empyrean provides integrated COBRA/HIPAA administrative services providing real-time access to benefit eligibility, billing and payment information. Furthermore, Empyrean takes the safeguarding and privacy of medical records and personal data of your employees very seriously. Everyone on our team is HIPAA certified and all of our systems are audited annually by a third-party to ensure the protection of your personal information.

 

Empyrean delivers:

  • Unprecidented customer service
  • Hundreds of thousands of COBRA/HIPAA transactions annually
  • 24/7 anytime, anywhere access to accounts and automated information
  • Fair and accurate eligibility adjudication in strict accordance with the law

 

Is your company in compliance?

  • Do you have a current COBRA policies and procedures manual?
  • Do you send written Initial Notices of COBRA Rights and Obligations as required by law?
  • Have you designated and trained an individual in your organization to answer COBRA questions?
  • If you ever refused an untimely election or payment, could you prove that it was late? Can you prove that you have not accepted untimely elections or payments in the past?
  • Would you have access to your system and documentation in the event of a flood, fire or system crash?

     

Benefit Administration and Services

Empyrean includes a complete scope of technical and administrative support services specifically designed to create integration between your people and the benefits your company offers. Our services are supported by a dedicated team of professionals who are not only experts in the complex arena of employee benefits, but are also highly trained in the specific details of your company, your benefits and your culture.